Social Media Monitoring Services

It has become critical for companies to proactively monitor what is being said about their brands, products, services and executives. A negative mention could easily be amplified online - forward looking companies are taking steps to proactively listen and respond before it becomes a PR nightmare.

Social Media Monitoring Process

• We work with companies to create a list of keywords to listen to
• Decide what tools to use - Free or Paid
• Separate noise and irrelevant links from meaningful insight
• How and when to respond.

It doesn’t matter which social media monitoring tools you use. They’re computer algorithms and search spiders that collect information and put it together in a place where you can find it. Human processing, filtering and processing is required - that's where Telezent comes in.